Frequently Asked Questions
Everything you need to know about your Roseland Furniture order
What are your delivery options and lead times?
We offer standard and premium room-of-choice delivery across the UK. In-stock items are typically dispatched within 3-5 working days, while larger furniture pieces may take 1-2 weeks depending on your location.
Do you offer a warranty on your furniture?
Yes, all Roseland Furniture products come with a standard 12-month warranty against manufacturing defects to ensure your peace of mind and long-lasting quality.
Can I return an item if it doesn't fit my space?
We offer a 30-day hassle-free return policy. If you are not completely satisfied, you can return your item in its original packaging for a refund or exchange, subject to our return shipping fees.
Is the furniture delivered fully assembled?
Many of our ranges, such as our solid oak collections, are delivered fully assembled. However, some items like bed frames and dining tables require minimal self-assembly. Check the 'Product Specifications' section on each page for details.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and offer flexible financing options through Klarna and Clearpay to help you spread the cost of your home makeover.
How do I care for my new wooden furniture?
To maintain the beauty of your furniture, we recommend regular dusting with a soft cloth and avoiding direct sunlight or heat sources. For waxed or oiled finishes, periodic re-treatment will keep the wood nourished.