Returns & Exchanges
At Roseland Furniture, we want you to love your home, which is why we offer a 30-day return policy on all our pieces. If a product doesn't fit your space or meet your expectations, we provide simple collection or exchange options to ensure you find the perfect match.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or our online portal within 30 days of delivery to request your return or exchange.
- 2.Prepare the Item
Ensure the furniture is disassembled and placed back in its original packaging to protect it during transit and qualify for a full refund.
- 3.Schedule Collection
We will coordinate with our specialist furniture couriers to arrange a convenient collection date from your home address.
- 4.Quality Check & Refund
Once your item arrives back at our warehouse and passes a quality inspection, we will process your refund or dispatch your exchange within 5-7 business days.